Summary of expertise: Designing markets, multi-sided markets, platform markets, historical evolution of markets, incentive mechanisms and economic design of markets. Transactions, channels, payments and products of multi-sided markets. Road maps of multi-sided market evolution.


Journal Papers

Talks and Presentations

  • “Mastering Service for the Future of Things”, Compete Through Service Symposium, Oct 26-28, 2016, Phoenix, Arizona
  • “Engineering a Market for Personal Data: the HAT and the Future of the Internet-of-Things”, ASAP Service Management Forum Annual Conference, Oct 12-13, 2015, Milan, Italy
  • “Creating New Markets: A Theory of Latent Demand“, 2013 Frontiers in Service Conference, 4-7July, 2013, Taipei, Taiwan